01Acceptance of terms
By submitting a quote inquiry, signing a quote, or otherwise using the Site, you confirm that you are at least 18 years old and authorized to enter into a contract on behalf of yourself or the organization you represent.
02Description of services
Robonow provides short-term humanoid and quadruped robot rentals for events across the U.S., including a certified operator, transportation, and basic event insurance. Specific deliverables, pricing, and dates are confirmed in writing in each signed quote.
Inquiries submitted through the Site are not bookings. A booking exists only after a quote is signed by both parties and any required deposit is received.
03Bookings, deposits & cancellations
- All bookings require 100% payment upfront to secure the date. Payment is non-refundable once the booking is confirmed.
- Force majeure (severe weather, evacuation, illness of key personnel, or other events outside either party's reasonable control) is handled case-by-case in good faith, typically through rescheduling.
- Rescheduling requests are accommodated when feasible, subject to robot and operator availability on the new date.
04Liability & insurance
We carry general liability insurance for every event. Our maximum liability under these Terms is limited to amounts paid by you for the affected booking, except where prohibited by law. Venue-specific insurance requirements should be raised at quote time.
05Acceptable use
You may not use the robots in ways that would endanger guests or third parties, in restricted airspace, in unauthorized military or law-enforcement contexts, or for any unlawful purpose. The operator's decision on safety is final.
06Intellectual property
The Site, brand, content, and software are owned by Robonow. You may not copy, modify, or redistribute them without written permission. Custom programming developed for your event is licensed for that event only unless the quote says otherwise.
07Governing law
Robonow Global is headquartered in Ontario, California. These Terms are governed by the laws of the State of California, and any disputes will be resolved in the state or federal courts located in San Bernardino County, California.
08Changes to these terms
We may update these Terms over time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the Site after a change constitutes acceptance.
09Contact
Questions about these Terms: info@robonowglobal.com.
